WHAT CAN I EXPECT ON THE TOUR?

Other than an adventure of a lifetime with friends and family, our unique Maui tours include round trip transportation to local alcohol producers (beer, wine, and spirits), walking tours at each facility with guided tastings, and delectable, locally sourced lunches. You can also expect enthusiastic, knowledgeable guides who are happy to answer all your questions about Maui, its craft community, and the products you’ll taste (and the artisans who created them!). Plus, we can make some great recommendations about other must see, do & eat options on Maui!

HOW MUCH TIME WILL WE SPEND AT EACH TOUR STOP?

You’ll spend roughly 45–60 minutes at each stop, enjoying tours and tastings hosted by expert tour staff.

ARE THERE ANY AGE RESTRICTIONS FOR THE TOUR?

Guests must be at least 10 years of age to participate in any Maui Craft Tours excursion and 21+ to participate in all alcohol tastings. Exception being our Ultimate Tour which requires you to be at least 21. All minors must be accompanied by a person over the age of 21 at all times. Valid ID must be shown to your Tour Guide prior to departure.  All ages are welcome if you are booking a private tour, but Tour Guides will never be responsible for supervising children.

HOW MANY PASSENGERS ARE ALLOWED?

Tours require a minimum of 2 to 6 passengers depending on the tour itinerary (with the exception of private tours). You are not required to register a party of four passengers, but at least four total passengers must book in order for the tour to proceed. If the minimum passenger count is not met, Maui Craft Tours will call or email you within 72 hours of your scheduled tour to make arrangements to move your reservation to another date (when possible), upgrade you to private tour pricing, or process a refund. There is a maximum number of 14 guests allowed on each tour (for private tours, we can book up to 36 guests).

WHAT IS THE CANCELLATION POLICY?

Cancellation occurring prior to 72 hours will be eligible for a full refund. Cancellation occurring between 72 and 48 hours of tour time will receive a 50% refund. Any cancellation occurring within 48 hours of your tour date will not be eligible for refund. Unfortunately, we cannot offer a refund if you arrive late for pickup and miss the bus for any reason.

Maui Craft Tours reserves the right to cancel tours due to unsafe weather or unfavorable roadways. Consideration for such circumstances is determined by the Owners and Tour Guides. At time of tour cancellation due to said circumstances, all available efforts will be taken to notify the scheduled customers, including call, email or text.

Note: Passengers that appear to be intoxicated at beginning of tour, at the discretion of the Tour Guide, will not be allowed on the tour and no refund will be applied.

WHERE DO THE TOURS START?

All of our tours begin at Maui Tropical Plantation, located conveniently at 1670 Honoapi’ilani Hwy in Waikapu, Hawaii. Please plan on arriving at least 15 – 30 minutes prior to departure time to get checked in, as all of our tours include the opportunity to visit our friends at Mill House Roasting Co. We also offer door-to-door pickup and drop-off service for $50-$85, depending on location; please see our booking page for details.   

IF I’M NOT DRINKING, MUST I PAY FOR A TICKET?

Yes, everyone participating in the tour must purchase a ticket. There will be opportunities to try some great food and non-alcoholic beverages along the way, too!